Frequently Asked Questions
Everything you need to know about our curated home collections.
What is the lead time for furniture orders?
For in-stock items, delivery typically occurs within 7-14 business days. For custom-made or pre-order pieces, lead times can range from 12 to 16 weeks depending on the specific design and material availability.
How do I care for my MCM House linen sofa?
We recommend professional dry cleaning for all our removable linen covers. To maintain the shape of your cushions, regularly fluff and rotate them, and avoid placing furniture in direct sunlight to prevent fabric fading.
Do you offer white-glove delivery services?
Yes, we offer a premium white-glove service which includes delivery to your room of choice, professional assembly, and the removal of all packaging materials.
What is your return policy for furniture?
We accept returns on non-customized items within 14 days of delivery, provided they are in original condition. Please note that a restocking fee and return shipping costs may apply.
Can I order fabric swatches before purchasing?
Absolutely. We encourage customers to order our fabric swatch packs to ensure the color and texture perfectly complement their home environment before committing to a large furniture piece.
Do you provide warranties on your products?
All MCM House furniture comes with a 2-year structural warranty covering manufacturing defects. This ensures your investment is protected against issues with frames, joints, and internal construction.